Longgang 96120 Non-Emergency Transfer Service Launches

Recently, to meet the diverse and multi-level non-emergency health needs of the public for healthy travel and to improve the experience of medical treatment, the non-emergency transfer service platform and the 96120 number in Longgang were officially launched, providing a unified 24-hour non-emergency transfer service. This marks Longgang as the first county-level city in Wenzhou to officially operate a non-emergency transfer service, and also signifies that the non-emergency transfer service in Longgang has entered a market-oriented, professional, and standardized track.

Longgang 120 Command Center Photograph provided by Longgang News Client

"Hello, Longgang 96120, what is the condition of the patient on your end? Do you need to dispatch a doctor? Where is the address?..." With the call connected, the emergency center staff immediately record the patient's physical condition, departure time, transfer destination, and other information, and then an ambulance with the prominent"Longgang Non-Emergency Transfer"on the vehicle departs from the 120 emergency center to the patient's location.

For a long time, a large number of non-critically ill patients who need to be transferred or discharged due to mobility issues could only find vehicles on their own or use non-standard vehicles to meet their transportation needs. There are also some citizens who are not aware of the situation and call the 120 emergency number for medical transfer services, occupying valuable pre-hospital emergency resources. The launch of the non-emergency transfer service provides safe, convenient, standardized, and professional short-distance and long-distance transfer services within the city for patients who are inconvenient to move, the elderly, people with disabilities, and other non-emergency transfer groups.

Longgang 96120 Non-Emergency Transfer Service. Photograph provided by Longgang News Client

The launch of Longgang 96120 non-emergency transfer service has achieved a unified number, unified police reception, unified dispatch, unified personnel, unified vehicles, and unified charging across the city, all centrally dispatched by the Longgang 120 Emergency Command Center, providing standardized and standardized transfer services for patients across the city.

The biggest highlight of this service is the sharing of transfer personnel and professional pre-hospital emergency personnel. Through the innovative personnel sharing mechanism, it shows Longgang's unique advantage in non-emergency transfer services. This resource coordination model is unique in all of Wenzhou, achieving seamless connection from pre-hospital emergency to transfer, providing patients with full-process, comprehensive, and full-cycle health protection services. In addition, the 96120 Non-Emergency Transfer Service Center has also established an operation management system to ensure that the entire service process is controllable and traceable.

Lin Chenghe, the director of the Longgang 120 Command Center, told reporters:"On the non-emergency transfer vehicles, patients can enjoy comprehensive professional services such as oxygen inhalation, ECG monitoring, and infusion, and can safely and securely arrive at their destination."

It is reported that Longgang's emergency center is equipped with 5 non-emergency transfer vehicles, composed of a professional emergency team for non-emergency transfer services, ready to provide 24-hour non-emergency transfer services at any time. When citizens need non-emergency transfer services such as discharge, admission, and transfer, they can dial"96120" to directly call for professional personnel and vehicles to provide door-to-door services, meeting the public's healthy travel and diverse, multi-level non-emergency health needs, and improving the citizens' sense of happiness and security in healthy travel. (Liu Qun)